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.agent-copy>.agent-offer{font-size:13px;border-top:1px solid var(--line);padding-top:20px;margin-top:24px}
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@media(min-width:1500px){.hero-grid{padding-top:65px;padding-bottom:70px}.hero h1{font-size:78px}.scenario{padding:30px}.scenario-panel{min-height:325px}}
@media(max-width:1150px){.wrap{width:calc(100% - 64px)}.hero-grid{gap:35px}.hero h1{font-size:58px}.hero-lead{font-size:18px}.hero-description{font-size:14px}.scenario{padding:20px}.scenario h2{font-size:24px}.scenario h2>span{font-size:21px}.stage-tabs button{font-size:9px}.scenario-panel{padding:20px 17px 14px;min-height:325px}.header nav{gap:20px;font-size:11px}.brand img{width:190px;height:46px}.service{grid-template-columns:30px 1fr 1.25fr 44px;gap:20px}.service-name h3{font-size:24px}.agent-grid{gap:60px}.agent-copy h2{font-size:43px}.about-grid{gap:65px}.about-copy h2{font-size:41px}.contact-grid{gap:60px}.contact-copy h2{font-size:54px}.journey li{padding-right:12px}.journey h3{font-size:15px}.care-grid{gap:35px}.care-grid h3{font-size:22px}.feedback-heading{gap:22px 65px}.section-intro{gap:23px 45px}.information-sheet{padding:25px}.hero-actions{gap:15px}.hero-actions .button{gap:20px;padding-inline:17px}.hero-actions .text-link{font-size:11px}}
@media(max-width:900px){.wrap{width:calc(100% - 48px)}.header nav{display:none}.hero-grid{gap:27px}.hero h1{font-size:47px}.hero-lead{font-size:17px}.desktop-break{display:none}.hero-description{font-size:13px}.hero-top>.eyebrow{font-size:9px}.location{font-size:9px}.scenario{padding:17px}.scenario h2{font-size:22px}.scenario h2>span{font-size:18px}.stage-tabs button{font-size:8px}.scenario-panel{padding:18px 14px;min-height:355px}.message{padding:12px}.message>p{font-size:11px}.scenario-heading .eyebrow{font-size:8px}.screen-top{padding-inline:9px;font-size:7px}.feedback-choices{flex-direction:column;gap:6px}.feedback-choices button{justify-content:space-between;min-height:40px}.person-note>span>span{font-size:9px}.section-intro h2{font-size:32px}.section-intro>p{font-size:13px}.journey{grid-template-columns:repeat(3,1fr);row-gap:30px}.journey p{max-width:190px}.section-heading h2,.feedback-heading h2{font-size:40px}.service{grid-template-columns:25px 1fr 1.2fr 44px;gap:16px}.service-name h3{font-size:21px}.service-description>p{font-size:13px}.service-description ul{font-size:10px}.agent-grid{gap:40px}.agent-copy h2{font-size:36px}.agent-copy>p{font-size:13px}.information-sheet{padding:22px}.information-sheet h3{font-size:24px}.feedback-heading{gap:22px 40px}.care-grid{gap:25px}.care-grid h3{font-size:20px}.care-grid p{font-size:12px}.about-grid{gap:40px}.about-copy h2{font-size:36px}.about-copy>p{font-size:13px}.about-copy>.about-lead{font-size:15px}.about-grid figure{align-self:start}.work-steps li{padding-inline:17px}.work-steps h3{font-size:20px}.work-steps p{font-size:11px}.faq-grid{gap:45px}.faq-grid h2{font-size:36px}.contact-grid{gap:35px}.contact-copy h2{font-size:47px}.brief-card{padding:24px}.brief-card h3{font-size:21px}.field-label{flex-wrap:wrap;gap:3px}.service-choices span{font-size:9px}.fair-feedback{flex-wrap:wrap}.fair-feedback>.text-link{margin-left:35px}.section-pad{padding-block:80px}}
@media(max-width:720px){html{scroll-padding-top:85px}.wrap{width:calc(100% - 40px)}.preview-ribbon{font-size:9px}.preview-ribbon>.wrap{min-height:32px;gap:10px}.preview-ribbon a{white-space:nowrap}.header-inner{height:73px;gap:15px}.brand img{width:174px;height:43px}.header-contact{font-size:10px;gap:13px;border:0}.header-contact>span{font-size:18px}.hero{padding-top:23px}.hero-top{align-items:flex-start;gap:12px}.hero-top>.eyebrow{font-size:7px;letter-spacing:.055em;padding-top:2px}.location{font-size:8px}.hero-grid{grid-template-columns:1fr;padding-block:35px;gap:38px}.hero h1{font-size:clamp(43px,8.8vw,64px);line-height:1.09;letter-spacing:-.058em}.hero-lead{font-size:19px;max-width:440px;margin-top:25px;line-height:1.6}.hero-description{font-size:14px;max-width:460px;line-height:1.85;margin-top:15px}.hero-actions{gap:17px;margin-top:25px}.hero-actions .button{font-size:12px;padding:16px 17px;gap:22px}.hero-actions .text-link{font-size:11px;gap:12px}.person-note{margin-top:24px}.person-note strong{font-size:11px}.person-note>span>span{font-size:10px}.scenario{transform:none;padding:22px 18px;max-width:510px;width:100%;margin-inline:auto}.scenario h2{font-size:26px;margin-top:17px}.scenario h2>span{font-size:22px}.scenario-heading .eyebrow{font-size:9px}.stage-tabs{margin-top:20px}.stage-tabs button{font-size:9px;min-height:44px}.scenario-screen{transform:none}.screen-top{font-size:8px;padding-inline:12px}.scenario-panel{padding:22px 18px 16px;min-height:320px}.message{padding:14px 15px;max-width:94%}.message>p{font-size:12px}.message>span{font-size:8px}.scenario-detail p,.panel-explanation{font-size:10px}.scenario-next{font-size:11px}.feedback-choices{flex-direction:row}.feedback-choices button{min-height:44px;font-size:10px}.feedback-result{font-size:11px;min-height:79px}.feedback-result strong{font-size:12px}.public-review{font-size:12px}.review-note,.review-result{font-size:10px}.demo-note{font-size:9px}.hero-bottom{align-items:flex-start;font-size:10px;padding:22px 0 28px;gap:25px}.hero-bottom>a{font-size:10px;gap:12px;max-width:150px}.hero-bottom>a>span{font-size:19px}.journey-section{padding:60px 0}.section-intro{grid-template-columns:1fr;gap:22px}.section-intro>.eyebrow{font-size:9px}.section-intro h2{font-size:33px;line-height:1.2}.section-intro>p{font-size:13px;max-width:480px;padding:0}.journey{margin-top:35px;grid-template-columns:repeat(2,1fr);gap:28px 15px}.journey li{padding-top:15px;padding-right:8px}.journey h3{font-size:18px;margin-top:11px}.journey p{font-size:12px;margin-top:10px;max-width:220px}.journey li>span{font-size:10px}.section-pad{padding-block:64px}.eyebrow{font-size:9px}.section-heading{display:block;margin-bottom:29px}.section-heading h2{font-size:37px;margin-top:20px}.section-heading>p{font-size:12px;margin-top:21px}.service{grid-template-columns:21px 1fr 44px;gap:12px;padding-block:28px}.service-name h3{font-size:25px}.service-description{grid-column:2/-1;grid-row:2;margin-top:5px}.circle-link{grid-column:3;grid-row:1}.service-description>p{font-size:13px}.service-description ul{font-size:11px}.service-description summary{font-size:11px;gap:15px}.service-description details>p{font-size:12px}.service-tag,.service-caption{font-size:8px;margin-top:12px}.agent-section{padding-block:64px}.agent-grid{grid-template-columns:1fr;gap:35px}.agent-copy>.eyebrow{font-size:9px}.agent-copy h2{font-size:40px;margin-top:24px}.agent-copy>p{font-size:13px;max-width:520px;margin-top:20px}.agent-copy .text-link{margin-top:20px}.information-sheet{transform:none;padding:26px;max-width:510px;width:100%}.information-sheet h3{font-size:28px}.information-sheet dt{font-size:13px}.information-sheet dd{font-size:12px}.sheet-note{font-size:10px}.feedback-heading{grid-template-columns:1fr;gap:21px}.feedback-heading h2{font-size:39px}.feedback-heading>p{font-size:13px;max-width:510px;padding:0}.care-grid{grid-template-columns:1fr;gap:27px;margin-top:31px}.care-grid article{display:grid;grid-template-columns:35px 1fr;gap:12px 18px;padding-top:24px}.care-symbol{grid-row:1/3;padding-top:4px}.care-grid h3{font-size:23px;margin:0}.care-grid p{font-size:13px;grid-column:2;margin:0;max-width:460px}.fair-feedback{padding:18px;gap:12px;margin-top:29px;align-items:flex-start}.fair-feedback>span{font-size:18px}.fair-feedback p{font-size:11px;flex-basis:80%;padding-top:1px}.fair-feedback>.text-link{margin-left:27px}.about-section{padding-block:60px}.about-grid{grid-template-columns:1fr;gap:35px}.about-grid figure{max-width:390px;margin-inline:auto}.about-grid figure>img{aspect-ratio:4/5}.about-grid figcaption{font-size:12px}.about-copy h2{font-size:39px;margin-top:21px}.about-copy>.about-lead{font-size:16px}.about-copy>p{font-size:13px;margin-top:18px;max-width:520px}.project-links{margin-top:22px}.work-steps{grid-template-columns:1fr 1fr;gap:30px 0;margin-top:32px}.work-steps li{padding-inline:20px}.work-steps li:nth-child(odd){padding-left:0;border:0}.work-steps li:nth-child(even){padding-right:0}.work-steps h3{font-size:22px;margin-top:17px}.work-steps p{font-size:12px;margin-top:13px}.faq-section{padding-block:60px}.faq-grid{grid-template-columns:1fr;gap:27px}.faq-grid h2{font-size:38px;margin-top:20px}.faq-list summary{font-size:13px;min-height:74px;gap:18px}.faq-list details>p{font-size:12px;padding-right:12px}.contact-section{padding-block:60px}.contact-grid{grid-template-columns:1fr;gap:32px}.contact-copy h2{font-size:49px;margin-top:25px}.contact-copy>p{font-size:14px}.direct-contact{font-size:13px}.brief-card{padding:26px}.brief-card h3{font-size:24px}.brief-card legend{font-size:12px}.service-choices span{font-size:10px;padding-inline:10px}.field-label{font-size:12px;gap:8px}.text-input,.brief-card textarea{font-size:16px}.brief-card input::placeholder,.brief-card textarea::placeholder{font-size:12px}.brief-card .button{font-size:12px;gap:18px}.form-note{font-size:10px}.footer-main{flex-wrap:wrap;gap:23px 30px;padding-bottom:25px}.footer-main>.brand{flex-basis:100%}.footer-main>p{font-size:11px;flex:1}.footer-main>a:last-child{font-size:12px;gap:18px}.footer-bottom{flex-wrap:wrap;gap:5px 15px;font-size:9px}.footer-bottom>span:first-child{flex-basis:100%}.footer-bottom>a{margin-left:auto}.brand img{max-width:100%}}
@media(max-width:374px){.wrap{width:calc(100% - 32px)}.header-inner{gap:9px}.brand img{width:161px;height:40px}.header-contact{font-size:9px;gap:8px}.hero h1{font-size:41px}.hero-top>.eyebrow{font-size:6.5px}.hero-actions{gap:12px}.hero-actions .button{font-size:11px;gap:15px;padding-inline:14px}.hero-actions .text-link{font-size:10px}.scenario{padding:18px 13px}.stage-tabs button{font-size:8px}.scenario-panel{padding:20px 14px;min-height:340px}.screen-top{font-size:7px}.feedback-choices{flex-direction:column}.service-name h3{font-size:22px}.section-heading h2{font-size:33px}.information-sheet{padding:22px}.contact-copy h2{font-size:44px}.brief-card{padding:21px}.preview-ribbon{font-size:8px}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*:before,*:after{animation:none!important;transition:none!important}.button-dark:hover{transform:none}}

/* Keep the main offer aligned with the beginning of its scenario. */
.hero-copy{align-self:start}

/* Interactive customer journey: one coherent component with distinct states. */
.scenario{padding:0;background:#edf0e5;border:1px solid #d7dfce;border-radius:18px;transform:none;overflow:hidden;box-shadow:0 22px 56px -32px #253e2e5c,0 2px 5px #253e2e05}
.scenario-symbols{position:absolute;width:0;height:0;overflow:hidden}
.scenario-icon{display:block;width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}
.scenario-intro{padding:23px 26px 25px;background:#263f2e;color:#fff;position:relative;overflow:hidden}
.scenario-intro:after{content:'';position:absolute;width:145px;height:145px;right:-49px;bottom:-80px;border:1px solid #91ad7040;border-radius:50%;pointer-events:none}
.scenario .scenario-heading{gap:15px}
.scenario .scenario-heading .eyebrow{font-size:9px;letter-spacing:.12em;color:#d3dfc9}
.scenario-position{font-size:12px;font-weight:600;letter-spacing:.06em;white-space:nowrap;border:1px solid #71886675;border-radius:30px;padding:4px 9px;line-height:1.5}
.scenario-position>span{color:#b0c2a4;font-size:10px;font-weight:400}
.scenario .scenario-intro h2{font-size:30px;line-height:1.2;margin-top:17px;letter-spacing:-.045em;position:relative;z-index:1}
.scenario .scenario-intro h2>span{font-size:23px;color:#c8d8bc}
.scenario .stage-tabs{background:none;grid-template-columns:repeat(4,minmax(0,1fr));gap:0;padding:0;margin:19px 18px 17px;border-radius:0}
.scenario .stage-tabs button{display:flex;flex-direction:column;align-items:center;gap:7px;position:relative;padding:0 3px;background:none;box-shadow:none;min-height:60px;border-radius:5px;white-space:normal;color:#6b7661;line-height:1.4}
.scenario .stage-tabs button:after{content:'';position:absolute;top:15px;left:calc(50% + 22px);width:calc(100% - 44px);height:1px;background:#cad4bd}
.scenario .stage-tabs button:last-child:after{display:none}
.scenario .stage-number{display:grid;place-items:center;width:32px;height:32px;border:1px solid #bdc9af;border-radius:50%;font-size:10px;font-weight:600;background:#f5f7ef;transition:background .2s,color .2s,box-shadow .2s}
.scenario .stage-label{font-size:10px;letter-spacing:-.015em;font-weight:500}
.scenario .stage-tabs button[aria-selected='true']{background:none;color:#263f2e}
.scenario .stage-tabs button[aria-selected='true'] .stage-number{background:#263f2e;color:#fff;border-color:#263f2e;box-shadow:0 0 0 4px #d3dfc5}
.scenario .stage-tabs button[aria-selected='true'] .stage-label{font-weight:700}
.scenario .stage-tabs button[data-state='complete'] .stage-number{background:#d4e6b9;color:#405c2d;border-color:#c1d5a1;font-size:0}
.scenario .stage-tabs button[data-state='complete'] .stage-number:before{content:'✓';font-size:14px}
.scenario .stage-tabs button[data-state='complete']:after{background:#9db780}
.scenario .stage-tabs button:hover .stage-number{box-shadow:0 0 0 4px #d3dfc5}
.scenario .scenario-screen{margin:0 17px;background:#fff;border:1px solid #dbe2d2;border-radius:12px;transform:none;box-shadow:0 8px 18px -12px #263f2e30;overflow:hidden}
.scenario .screen-top{justify-content:flex-start;min-height:64px;padding:12px 18px;background:#fcfcf9;border-bottom:1px solid #e7ebdf;gap:10px}
.scenario .practice-mark{display:grid;place-items:center;width:35px;height:35px;flex-shrink:0;border-radius:10px;background:#e4edda;color:#47663a}
.scenario .practice-mark .scenario-icon{width:21px;height:21px}
.scenario .practice-name{font-size:12px;font-weight:700;color:#2c392b;line-height:1.5;letter-spacing:-.02em}
.scenario .practice-name small{display:block;font-size:9px;font-weight:400;color:#79816f;letter-spacing:0;margin-top:1px}
.scenario .screen-top>.screen-channel{font-size:9px;letter-spacing:0;color:#657658;margin-left:auto;border:1px solid #e0e6d8;border-radius:20px;padding:4px 8px;white-space:nowrap}
.scenario .scenario-panel{min-height:413px;padding:21px 20px 19px;display:flex;flex-direction:column;animation:scenario-appear .24s ease-out}
.scenario .scenario-panel>.mini-label{font-size:8px;color:#6d7e5e;letter-spacing:.09em}
.scenario .scenario-panel h3,.scenario #panel-feedback h3{font-size:24px;line-height:1.27;letter-spacing:-.045em;margin-top:7px}
.scenario .message{padding:14px 16px;border-radius:12px;max-width:94%;margin-bottom:15px}
.scenario .message-client{background:#f0f2ed;border:1px solid #e9ede3;border-bottom-right-radius:3px}
.scenario .message-assistant{background:#eaf2dd;border:1px solid #dce8cd;border-bottom-left-radius:3px}
.scenario .message .message-who{display:flex;align-items:center;gap:6px;font-size:9px;font-weight:600;letter-spacing:0;color:#637357;margin-bottom:8px}
.scenario .message-who>span{margin-left:auto;font-size:8px;font-weight:400;color:#7f8a75}
.scenario .message-who .scenario-icon{width:12px;height:12px;color:#55733b}
.scenario .message>p{font-size:13px;line-height:1.8;color:#33402e;letter-spacing:-.01em}
.scenario .scenario-detail{gap:9px;margin:7px 0 17px;align-items:flex-start}
.scenario .scenario-detail>.scenario-icon{width:16px;height:16px;color:#698a4b;margin-top:2px}
.scenario .scenario-detail p{font-size:10px;line-height:1.8;color:#6a765e}
.scenario .scenario-next{background:#293f2e;color:#f7faef;border:0;border-radius:6px;min-height:46px;display:flex;align-items:center;gap:16px;margin-top:auto;padding:11px 14px;font-size:11px;font-weight:500;transition:background .2s}
.scenario .scenario-next:hover{background:#3b5638}
.scenario .scenario-next>.scenario-icon{width:20px;height:20px;color:#d4f58b;margin-left:auto}
.scenario .booking-card{display:block;padding:0;border:1px solid #dce4d1;background:#f6f9f0;border-radius:10px;margin-top:18px;overflow:hidden}
.scenario .booking-top{display:flex;justify-content:space-between;align-items:center;gap:15px;padding:12px 15px;border-bottom:1px solid #e4eadb;font-size:11px;font-weight:600}
.scenario .booking-top>.scenario-icon{width:18px;height:18px;color:#6e8357}
.scenario .booking-time{display:flex;align-items:center;gap:17px;padding:17px}
.scenario .booking-day{display:flex;align-items:center;justify-content:center;flex-direction:column;background:#e2eccf;border:1px solid #d0dfb8;width:56px;height:59px;border-radius:9px;font-size:18px;font-weight:600;color:#49663a;line-height:1.4;flex-shrink:0}
.scenario .booking-day>span{font-size:8px;font-weight:400;margin-top:2px}
.scenario .booking-time>strong{font-size:36px;line-height:1.15;font-weight:500;letter-spacing:-.055em}
.scenario .booking-time small{display:block;font-size:9px;color:#79836b;font-weight:400;letter-spacing:0;margin-top:6px}
.scenario .booking-confirm{display:flex;justify-content:space-between;align-items:center;gap:10px;border-top:1px dashed #cdd9be;padding:11px 14px;background:#edf4e3}
.scenario .booking-confirm>span{display:flex;align-items:center;gap:6px;font-size:9px;font-weight:600;color:#53703b}
.scenario .booking-confirm .scenario-icon{width:14px;height:14px}
.scenario .booking-confirm>small{font-size:8px;color:#7d896f}
.scenario .panel-explanation{font-size:10px;line-height:1.8;color:#6a765e;margin:14px 0 18px}
.scenario .reminder-notice{display:flex;gap:13px;padding:18px 16px;background:#f2f6eb;border:1px solid #e1e8d6;border-radius:12px;margin:20px 0 18px;box-shadow:0 8px 16px -13px #2d432e55}
.scenario .reminder-icon{display:grid;place-items:center;width:35px;height:35px;flex-shrink:0;border-radius:10px;background:#dfeacb;color:#57723e}
.scenario .reminder-icon>.scenario-icon{width:20px;height:20px}
.scenario .notice-label{display:block;font-size:8px;letter-spacing:.065em;color:#6c7b5d;margin-bottom:8px}
.scenario .reminder-notice strong{display:block;font-size:15px;letter-spacing:-.025em;font-weight:600;line-height:1.5}
.scenario .reminder-notice p{font-size:12px;line-height:1.85;color:#607052;margin-top:8px}
.scenario .notice-time{display:block;margin-top:13px;font-size:9px;color:#8a957d}
.scenario .feedback-choices{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin-top:17px}
.scenario .feedback-choices button{display:flex;align-items:flex-start;justify-content:flex-start;flex-direction:row;gap:9px;border:1px solid #dce3d2;border-radius:8px;background:#fafbf7;padding:13px 12px;min-height:75px;text-align:left;transition:background .2s,border-color .2s,box-shadow .2s}
.scenario .feedback-choices button>.scenario-icon{width:24px;height:24px;color:#81916e;margin-top:1px}
.scenario .feedback-choices button>span{font-size:11px;line-height:1.6;font-weight:600;letter-spacing:-.015em}
.scenario .feedback-choices small{display:block;font-size:8px;font-weight:400;line-height:1.65;color:#839075;margin-top:3px}
.scenario .feedback-choices button:hover{background:#f0f5e7;border-color:#a1b987}
.scenario .feedback-choices button[aria-pressed='true']{background:#e8f1db;border-color:#7f9c5e;box-shadow:inset 0 0 0 1px #7f9c5e}
.scenario .feedback-choices button[aria-pressed='true']>.scenario-icon{color:#57763b}
.scenario .feedback-result{position:relative;background:#f4f6ef;border:1px solid #e6ebdd;border-left:3px solid #bbcca4;padding:12px 14px;margin-top:12px;border-radius:6px;min-height:99px;font-size:11px;line-height:1.85;color:#68775a}
.scenario .feedback-result strong{display:block;font-size:12px;color:#415333;margin-bottom:4px;line-height:1.6;font-weight:600}
.scenario .feedback-result[data-sentiment='happy']{background:#f0f6e8;border-left-color:#8caa62}
.scenario .feedback-result[data-sentiment='issue']{background:#f6f3e9;border-color:#e9e2d0;border-left-color:#af9c6c;color:#736b55}
.scenario .feedback-result[data-sentiment='issue'] strong{color:#655b40}
.scenario .public-review{border:1px solid #d8e1cc;border-radius:6px;background:#fff;min-height:44px;padding:10px 13px;margin-top:12px;font-size:11px;color:#526d3c}
.scenario .public-review:hover{background:#f1f6e9}
.scenario .public-review>.scenario-icon{width:17px;height:17px}
.scenario .review-note{font-size:9px;line-height:1.75;color:#869078;margin-top:8px}
.scenario .review-result{font-size:10px;line-height:1.8;margin-top:9px;border-radius:5px}
.scenario .demo-note{display:flex;align-items:flex-start;gap:10px;font-size:9px;line-height:1.75;color:#748366;margin:0;padding:16px 23px 19px}
.scenario .demo-badge{font-size:7px;letter-spacing:.07em;font-weight:700;border:1px solid #cbd7bc;color:#70825f;border-radius:4px;line-height:1.6;padding:3px 5px;margin-top:2px;flex-shrink:0}
@keyframes scenario-appear{from{opacity:.5;transform:translateY(5px)}to{opacity:1;transform:none}}
@media(max-width:1150px) and (min-width:721px){.scenario .scenario-intro{padding:21px 21px 23px}.scenario .scenario-intro h2{font-size:27px}.scenario .scenario-intro h2>span{font-size:20px}.scenario .stage-label{font-size:9px}.scenario .screen-top{padding-inline:13px}.scenario .screen-top>.screen-channel{font-size:8px;padding-inline:6px}.scenario .scenario-screen{margin-inline:13px}.scenario .scenario-panel{padding:19px 16px;min-height:431px}.scenario .practice-name{font-size:11px}.scenario .practice-name small{font-size:8px}.scenario .message>p{font-size:12px}.scenario .feedback-choices button{flex-direction:column;padding:10px;gap:7px}.scenario .feedback-choices small{font-size:8px}.scenario .booking-confirm>small{display:none}.scenario .demo-note{padding-inline:20px}}
@media(max-width:900px) and (min-width:721px){.scenario .scenario-intro{padding-inline:18px}.scenario .scenario-intro h2{font-size:25px}.scenario .scenario-intro h2>span{font-size:17px}.scenario .scenario-heading .eyebrow{font-size:7px}.scenario-position{font-size:10px;padding:3px 7px}.scenario .stage-tabs{margin-inline:10px}.scenario .stage-label{font-size:8px}.scenario .scenario-screen{margin-inline:10px}.scenario .screen-top>.screen-channel{display:none}.scenario .scenario-panel h3,.scenario #panel-feedback h3{font-size:21px}.scenario .message{padding:12px}.scenario .message .message-who{font-size:8px}.scenario .scenario-panel{min-height:453px;padding-inline:13px}.scenario .scenario-next{font-size:10px}.scenario .booking-time{padding:15px 13px;gap:13px}.scenario .booking-time>strong{font-size:32px}.scenario .booking-day{width:48px;height:53px}.scenario .feedback-result{font-size:10px}.scenario .feedback-result strong{font-size:11px}}
@media(max-width:720px){.scenario{padding:0;border-radius:16px;transform:none}.scenario .scenario-intro{padding:22px 22px 24px}.scenario .scenario-heading .eyebrow{font-size:8px}.scenario .scenario-intro h2{font-size:29px;margin-top:16px}.scenario .scenario-intro h2>span{font-size:21px}.scenario .stage-tabs{margin:18px 13px 15px;gap:0}.scenario .stage-tabs button{min-height:60px;padding-inline:1px}.scenario .stage-label{font-size:9px}.scenario .stage-number{width:30px;height:30px;font-size:9px}.scenario .stage-tabs button:after{top:14px;left:calc(50% + 20px);width:calc(100% - 40px)}.scenario .scenario-screen{margin-inline:12px;border-radius:10px}.scenario .screen-top{min-height:60px;padding:11px 13px;gap:9px}.scenario .practice-mark{width:31px;height:31px;border-radius:8px}.scenario .practice-mark>.scenario-icon{width:18px;height:18px}.scenario .practice-name{font-size:11px}.scenario .practice-name small{font-size:8px}.scenario .screen-top>.screen-channel{font-size:8px;padding:3px 6px}.scenario .scenario-panel{min-height:432px;padding:20px 16px 17px}.scenario .message{padding:13px 14px;max-width:96%}.scenario .message>p{font-size:12px;line-height:1.85}.scenario .message .message-who{font-size:9px}.scenario .scenario-panel h3,.scenario #panel-feedback h3{font-size:23px}.scenario .scenario-next{font-size:10px;min-height:46px;padding:10px 12px}.scenario .scenario-detail p{font-size:10px}.scenario .booking-time>strong{font-size:35px}.scenario .booking-confirm{gap:7px;padding-inline:12px}.scenario .booking-confirm>small{font-size:7px}.scenario .feedback-choices{gap:8px}.scenario .feedback-choices button{flex-direction:column;gap:7px;padding:11px;min-height:96px}.scenario .feedback-choices button>span{font-size:11px}.scenario .feedback-choices small{font-size:8px}.scenario .feedback-choices button>.scenario-icon{width:23px;height:23px}.scenario .feedback-result{font-size:11px;padding:11px 12px;min-height:107px}.scenario .feedback-result strong{font-size:12px}.scenario .public-review{font-size:11px}.scenario .review-note{font-size:9px}.scenario .demo-note{padding:14px 20px 17px;font-size:9px}}
@media(max-width:374px){.scenario .scenario-intro{padding-inline:18px}.scenario .scenario-intro h2{font-size:27px}.scenario .scenario-intro h2>span{font-size:18px}.scenario .scenario-heading .eyebrow{font-size:7px}.scenario-position{font-size:10px}.scenario .stage-label{font-size:8px}.scenario .stage-tabs{margin-inline:9px}.scenario .screen-top>.screen-channel{display:none}.scenario .scenario-screen{margin-inline:9px}.scenario .scenario-panel{padding-inline:13px;min-height:450px}.scenario .feedback-choices button{padding:9px}.scenario .feedback-choices button>span{font-size:10px}.scenario .feedback-choices small{font-size:7px}.scenario .booking-confirm>small{display:none}.scenario .reminder-notice{padding:14px 12px;gap:10px}.scenario .reminder-notice strong{font-size:13px}}

/* Owner-facing proposition and direct, human first contact. */
.hero h1>span{white-space:normal}
.hero-start{font-size:12px;color:#52673e;margin-top:17px;font-weight:600}
.scenario .scenario-insight{margin:16px 22px 0;padding:13px 0 0;border-top:1px solid #d2dcc6}
.scenario-insight>.mini-label{font-size:8px;letter-spacing:.08em;color:#6c805b}
.scenario-insight>p{font-size:11px;line-height:1.8;color:#4e633e;margin-top:6px;min-height:40px}
.scenario .demo-note{padding-top:12px}
.work-assurances{display:flex;justify-content:space-between;gap:20px;margin-top:35px;padding:20px 0;border-block:1px solid var(--line)}
.work-assurances>span{font-size:11px;color:#617151;line-height:1.8;display:flex;gap:8px;align-items:baseline}
.work-assurances>span:before{content:'✓';color:#789451;font-size:12px;flex-shrink:0}
.contact-card{padding:30px;background:#fafbee;border:1px solid #d6dfc6;border-radius:9px;box-shadow:0 18px 30px -28px #3f5b18a0;min-width:0}
.contact-person{display:flex;align-items:center;gap:13px;width:fit-content}
.contact-person>img{display:block;width:54px;height:54px;object-fit:cover;border-radius:50%;flex-shrink:0}
.contact-person>span{display:grid;gap:3px}
.contact-person strong{font-size:16px;font-weight:600;letter-spacing:-.025em}
.contact-person>span>span{font-size:10px;line-height:1.7;color:#778267}
.contact-card>h3{font-size:25px;line-height:1.3;margin-top:26px;max-width:320px}
.contact-steps{padding:0;margin:22px 0;list-style:none;counter-reset:contact-step}
.contact-steps>li{counter-increment:contact-step;display:flex;align-items:baseline;gap:12px;font-size:12px;line-height:1.9;margin-top:13px;color:#657455}
.contact-steps>li:before{content:'0' counter(contact-step);font-size:9px;font-weight:600;color:#89a269;flex-shrink:0}
.contact-card>.button{width:100%;font-size:12px;gap:16px}
.contact-note{font-size:11px;line-height:1.85;color:#6c7b5c;margin-top:14px}
.contact-boundary{font-size:10px;border-top:1px solid #dce4cf;padding-top:14px;margin-top:17px}
.approach+.agent-section{margin-top:0}
@media(max-width:1150px) and (min-width:721px){.header nav{gap:16px}.contact-card{padding:25px}.contact-card>h3{font-size:23px}.contact-card>.button{font-size:11px}}
@media(max-width:900px){.work-assurances{flex-wrap:wrap;justify-content:flex-start;gap:10px 25px}.contact-card{padding:24px}.contact-card>.button{font-size:10px}.contact-card>h3{font-size:22px}}
@media(max-width:720px){.hero-start{font-size:11px;margin-top:16px}.hero-actions .button{font-size:12px;gap:18px}.scenario .scenario-insight{margin-inline:20px}.scenario-insight>p{font-size:11px;min-height:59px}.work-assurances{display:grid;gap:10px;margin-top:27px;padding-block:18px}.work-assurances>span{font-size:11px}.contact-card{padding:26px}.contact-card>h3{font-size:25px}.contact-card>.button{font-size:12px}.contact-steps>li{font-size:13px}.contact-note{font-size:11px}.contact-person>span>span{font-size:10px}.contact-copy h2{font-size:45px}}
@media(max-width:374px){.hero h1{font-size:38px}.hero-actions .button{font-size:11px;padding-inline:14px;gap:14px}.contact-card{padding:21px}.contact-card>.button{font-size:10px}.contact-copy h2{font-size:39px}.contact-card>h3{font-size:23px}}

.work-steps{grid-template-columns:repeat(4,minmax(0,1fr))}.work-steps>li{min-width:0}
@media(max-width:720px){.work-steps{grid-template-columns:repeat(2,minmax(0,1fr))}}

.hero-category{font-size:14px;font-weight:700;line-height:1.6;color:var(--green);margin-bottom:17px;letter-spacing:-.015em}
.contact-intro{font-size:13px;line-height:1.75;color:#526348;margin-top:12px}.start-options{display:grid;gap:10px;margin:23px 0}.start-options>button{display:block;width:100%;padding:15px 17px;text-align:left;border:1px solid #c8d3bc;background:#fff;border-radius:6px;transition:border-color .18s,background .18s}.start-options>button:hover{border-color:#6b8351;background:#f1f6e8}.start-options>button[aria-pressed="true"]{border-color:var(--green);background:#e4efd5;box-shadow:inset 3px 0 var(--green)}.start-options strong{display:flex;justify-content:space-between;gap:12px;align-items:center;font-size:14px;font-weight:700}.start-options>button>span{display:block;font-size:12px;line-height:1.7;color:#526348;margin-top:5px}.start-options em{font-size:9px;font-style:normal;letter-spacing:.06em;color:#4f6341}.contact-email{display:inline-flex;align-items:center;gap:12px;min-height:44px;font-size:13px;text-decoration:underline;text-underline-offset:5px;margin-top:13px}.contact-copy>.contact-handle{display:block}
@media(max-width:720px){.hero-category{font-size:12px;margin-bottom:14px}.start-options>button{padding:14px}.start-options>button>span{font-size:12px}.contact-intro{font-size:13px}}
@media(max-width:380px){.hero-category{font-size:11px}.start-options strong{font-size:13px}}
@media(prefers-reduced-motion:reduce){.start-options>button{transition:none}}